01 Introduction
This Privacy Policy explains how c444 collects, uses, stores, and protects the personal data of members and visitors who use the c444 platform — including the website, mobile app, sportsbook, games, and all associated services available at c444-c444.com.
c444 takes privacy seriously. Every member who registers on c444 trusts us with their personal information, and that trust is something we work hard to deserve. This policy is written in plain language so that every member — regardless of their technical background — can understand exactly how their data is handled.
By registering on c444 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how c444 handles personal data, you should not use the platform. For questions about this policy, please contact us at [email protected].
Scope: This Privacy Policy applies to all c444 members and visitors, regardless of how they access the platform — desktop, mobile browser, or the c444 app.
02 Data We Collect
c444 collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you interact with c444's services. Below is a breakdown of both categories.
Information You Provide
- Full legal name and date of birth (required for account registration and age verification)
- Email address (used for account communications and support)
- Phone number (used for account verification and security alerts)
- Residential address (required for identity verification)
- Government-issued ID documents (for KYC verification)
- Payment method details (such as bKash, Nagad, or Rocket account numbers)
- Any information you provide when contacting c444 support
Information Collected Automatically
- IP address and approximate geographic location
- Device type, operating system, and browser version
- Pages visited, time spent on each page, and navigation patterns
- Betting and gaming activity, including bet history and game session data
- Login timestamps and session duration
- Cookie and tracking data (see Section 6 for full details)
Why We Collect This: c444 only collects data that is necessary to operate your account, process transactions, prevent fraud, and comply with applicable legal obligations. We do not collect data beyond what is needed for these purposes.
Data Summary Table
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, date of birth, ID documents | Account registration, age and KYC verification |
| Contact Data | Email, phone number, address | Account communications, support, security alerts |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device info, browser type | Platform security, fraud prevention |
| Usage Data | Bet history, game sessions, page visits | Platform improvement, responsible gaming monitoring |
| Cookie Data | Session cookies, preference cookies | Platform functionality and performance |
03 How We Use Your Data
c444 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are inconsistent with the purposes described in this Privacy Policy. The main ways c444 uses your personal data are as follows:
- Account Management: To create, maintain, and secure your c444 account, including processing your registration and verifying your identity.
- Transaction Processing: To process deposits, withdrawals, and any bonus or voucher credits applied to your account.
- Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the c444 support team.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the platform.
- Legal Compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
- Platform Improvement: To analyse usage patterns and improve the performance, features, and overall experience of the c444 platform.
- Responsible Gaming: To monitor betting behaviour and identify members who may need support through c444's responsible gaming tools.
- Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers and updates.
Marketing Opt-Out: If you no longer wish to receive promotional communications from c444, you can opt out at any time through your account settings or by contacting [email protected].
04 Legal Basis for Processing
c444 processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:
- Contractual Necessity: Processing is necessary to fulfil the contract between you and c444 — for example, to operate your account and process your transactions.
- Legal Obligation: Processing is required to comply with applicable laws, such as AML regulations and KYC requirements.
- Legitimate Interests: Processing is necessary for c444's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights.
- Consent: Where c444 relies on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
05 Data Sharing and Disclosure
c444 does not sell your personal data to third parties. However, there are limited circumstances in which c444 may share your data with trusted third parties. These are described below.
Service Providers
c444 works with carefully selected third-party service providers who assist in operating the platform. These include payment processors, identity verification providers, and IT infrastructure partners. All service providers are contractually required to handle your data securely and only for the specific purposes for which it was shared.
Legal and Regulatory Authorities
c444 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required by law or in response to a valid legal request. c444 will only disclose the minimum amount of data necessary to comply with such requests.
Business Transfers
In the event that c444 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy implications before it takes effect.
Our Promise: c444 never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. Your data stays within the c444 ecosystem.
06 Cookies and Tracking
c444 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. c444 uses the following types of cookies:
- Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. Without these, c444 cannot operate correctly.
- Performance Cookies: Used to collect anonymous data about how members use the platform — such as which pages are visited most often — so that c444 can improve performance and usability.
- Preference Cookies: Used to remember your settings and preferences, such as your preferred language or display options, so you do not have to reset them each time you visit.
- Security Cookies: Used to detect and prevent fraudulent activity, such as identifying unusual login patterns or suspicious account behaviour.
c444 does not use third-party advertising cookies or allow external ad networks to track your behaviour on the platform. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the c444 platform.
07 Data Security
c444 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, alteration, or destruction. These measures include:
- TLS encryption for all data transmitted between your device and c444's servers
- Encrypted storage of sensitive data, including payment information and identity documents
- Access controls that restrict internal access to personal data on a need-to-know basis
- Regular security audits and vulnerability assessments of the c444 platform
- Two-factor authentication options available to all members for account login
- Continuous monitoring for suspicious activity and potential data breaches
While c444 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, c444 will notify you promptly and take immediate steps to contain and remediate the incident.
Your Role in Security: You can help protect your c444 account by using a strong, unique password, enabling two-factor authentication, and never sharing your login credentials with anyone.
08 Data Retention
c444 retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The retention periods for different categories of data are outlined below.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction Records | 7 years from transaction date | Financial record-keeping requirements |
| KYC Documents | 5 years after account closure | AML compliance obligations |
| Support Communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and Usage Data | 13 months from collection | Platform performance analysis |
| Cookie Data | Up to 12 months | Session management and preferences |
Once the applicable retention period has expired, c444 will securely delete or anonymise your personal data so that it can no longer be linked back to you.
09 Your Privacy Rights
As a c444 member, you have the following rights in relation to your personal data. To exercise any of these rights, please contact c444 support at [email protected] with your registered account details and a clear description of your request.
- Right of Access: You have the right to request a copy of the personal data c444 holds about you.
- Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
- Right to Erasure: In certain circumstances, you have the right to request that c444 delete your personal data. Note that this right may be limited where c444 is required to retain data for legal or regulatory reasons.
- Right to Restriction: You have the right to request that c444 restrict the processing of your personal data in certain circumstances — for example, while a dispute is being resolved.
- Right to Data Portability: Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data where c444 relies on legitimate interests as the legal basis for processing.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting prior processing.
c444 will respond to all valid data rights requests within a reasonable timeframe. In most cases, requests are handled within 30 days of receipt.
10 Children's Privacy
c444 is strictly an adult platform. The services offered by c444 are not intended for, and must not be used by, anyone under the age of 18. c444 does not knowingly collect personal data from individuals under 18 years of age.
If c444 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on c444, please contact us at [email protected] so that we can investigate and take appropriate action.
11 Changes to This Privacy Policy
c444 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how your data is used, c444 will notify members via email or an in-platform notification before the changes take effect. We encourage all members to review this Privacy Policy periodically to stay informed about how c444 protects their personal data.
Continued use of the c444 platform after any updates to this Privacy Policy constitutes your acceptance of the revised version.
12 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way c444 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
- Email: [email protected]
When contacting us about a privacy matter, please include your registered account username and a clear description of your query or request. This helps us handle your case as efficiently as possible.
You may also find answers to common questions on the FAQ page. For information about your rights as a member, please also review our Terms and Conditions.
Response Time: c444 aims to respond to all privacy-related enquiries within 2 business days. Data rights requests are handled within 30 days of receipt.